Shipping policy

📦 Shipping Policy – Home Diagnostics UK

 

 

🚚 UK Delivery Timeframes


We currently ship across the United Kingdom.


Shipping Options:

 

  • Royal Mail 48 Tracked – 2–3 Business Days – FREE

  • Royal Mail 24 Tracked – 1–2 Business Days – £2.99

  • Express Next Day Delivery (Orders placed Mon–Fri before 2PM) – 1 Business Day – £5.99

 


Orders placed after 2PM will be processed the next business day.

 

 

🌍 International Shipping


We ship to select international countries using tracked delivery services.


International Shipping Rates:

 

  • Europe – 5 to 7 business days – from £8.99

  • USA & Canada – 7 to 10 business days – from £12.99

  • Rest of World – 10 to 15 business days – from £15.99

 


Rates may vary depending on weight and destination. Final cost calculated at checkout.


All international orders are sent with tracking. Customs fees may apply depending on your country’s import laws — these are the responsibility of the buyer.

 

 

🛠️ Order Processing

 

  • Orders are dispatched Monday to Friday

  • Processing time: within 24 hours of order placement

  • Orders placed on weekends or bank holidays are processed the next working day

 

 

 

🔒 Discreet Packaging


All orders are shipped in plain, unbranded packaging to protect your privacy.

Your health is personal — and we respect that.

 

 

📬 Tracking Your Order


Once dispatched, you’ll receive an email or SMS with a tracking number.

Please allow up to 12 hours for tracking to update.

 

 

❗ Delivery Delays & Support


Delays may occur due to customs or carrier issues outside our control.

If your package hasn’t arrived within the estimated time, please contact:


📧 info@homediagnosticsuk.com

📲 Or message us via WhatsApp on our homepage.

 

 

Thank you for shopping with Home Diagnostics UK — delivering health, wherever you are.